Before borrowing an Ebike, please check its battery status by clicking on a station via the app or website. This is only necessary if you want to use the Ebike with the battery.
The locks of Ebikes with insufficient autonomy remain closed.
To switch on the battery of the Ebikes, simply press the "electricity" button on the lock for 2 seconds.
Upon activation of the Ebike battery, an additional fee will be charged per ride for the use of the Ebike battery (see your subscription details).
When you rent a bike, you can lock it at any time outside a Velospot station. Simply lower the red lever as if you were returning a bike to a Velospot station. A red flashing of the lock accompanied by a long beep confirms that the process is complete. When the lock is properly closed, other users cannot access the rented bike.
Note : If you lock your bike outside of a Velospot station, your ride and related costs will continue.
Overtime credits
When you sign up for the service, a Velospot account is created. It allows you to view your rentals and purchase various products, including overtime credits. These allow annual subscription holders to extend the time they use the bikes beyond the free period of each ride.
If your credit balance goes into negative balance, your subscription is blocked until your balance returns to positive through the purchase of credits.