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How it works

  

  1. Visit www.velospot.info website or Install Velospot app.
  2. Select an offer and create an user account.
  3. Enter the verification code received by SMS and pay online.
  4. Locks opening code received by e-mail or go to user account / « My subscriptions » menu.
  1. Pick up a bike at a Velospot station. Press on/off button on the lock (blue LED).
  2. Enter personnal code recieved by email on the lock (or present Velospot card).
  3. Green LED : code accepted / Red LED : code refused - start over again
  4. The lock opens. Make sure that the ring is not blocked by a spoke.
  5. Optional : Press the lock button to activate the built-in battery on Ebikes or insert the customer battery on Ebikes/bikes.
  1. Return bike to a Velospot station. Press on/off button on the lock (white LED).
  2. Close the lock manually with the red lever. Hold the latch down until 2 beeps :
  3. The bike is locked.
  4. End of ride confirmation sent by email/push alert. Also visible on your account / "My rides menu.
Using the Ebikes battery (all offers)
 
  • Only Ebikes are equipped with an on-board battery.
  • Before borrowing an Ebike, please check its battery status by clicking on a station via the app or website. This is only necessary if you want to use the Ebike with the battery.
  • The locks of Ebikes with insufficient autonomy remain closed.
  • To switch on the battery of the Ebikes, simply press the "electricity" button on the lock for 2 seconds.
  • Upon activation of the Ebike battery, an additional fee will be charged per ride for the use of the Ebike battery (see your subscription details).

Use of the customer's personal battery (Classic+ subscription only)

  • With the customer battery (personal battery), any bike (normal or Ebike) can become an electric bike after inserting the battery into the bike.
  • To use the electric assist with your own customer battery, simply insert it into the battery compartment and make sure it is sufficiently charged. The customer battery button allows you to check the charge level with the indicator light.
  1. The blue light means that the battery can be used.
  2. Green light means the battery is only half full.
  3. Red light means the battery cannot be used.
  • The battery life varies between 8 and 12 km, depending on the topography and the pedaling assistance provided by the customer. It should also be noted that the battery is only included with the Classic+ subscription.
  • The headlights must be turned on via the dynamo when using the bike mechanically.
  • To turn on the headlights, simply press the red button on the dynamo until it touches the front wheel.
During the ride
  • When you rent a bike, you can lock it at any time outside a Velospot station. Simply lower the red lever as if you were returning a bike to a Velospot station. A red flashing of the lock accompanied by a long beep confirms that the process is complete. When the lock is properly closed, other users cannot access the rented bike.
  • Note : If you lock your bike outside of a Velospot station, your ride and related costs will continue.

Overtime credits
  • When you sign up for the service, a Velospot account is created. It allows you to view your rentals and purchase various products, including overtime credits. These allow annual subscription holders to extend the time they use the bikes beyond the free period of each ride.
  • If your credit balance goes into negative balance, your subscription is blocked until your balance returns to positive through the purchase of credits.