Using the Ebikes battery (all offers)
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Only Ebikes are equipped with an on-board battery.
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Before borrowing an Ebike, please check its battery status by clicking on a station via the app or website. This is only necessary if you want to use the Ebike with the battery.
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The locks of Ebikes with insufficient autonomy remain closed.
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To switch on the battery of the Ebikes, simply press the "electricity" button on the lock for 2 seconds.
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Upon activation of the Ebike battery, an additional fee will be charged per ride for the use of the Ebike battery (see your subscription details).
Use of the customer's personal battery (Classic+ subscription only)
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With the customer battery (personal battery), any bike (normal or Ebike) can become an electric bike after inserting the battery into the bike.
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To use the electric assist with your own customer battery, simply insert it into the battery compartment and make sure it is sufficiently charged. The customer battery button allows you to check the charge level with the indicator light.
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The blue light means that the battery can be used.
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Green light means the battery is only half full.
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Red light means the battery cannot be used.
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The battery life varies between 8 and 12 km, depending on the topography and the pedaling assistance provided by the customer. It should also be noted that the battery is only included with the Classic+ subscription.